1. Information We Collect
Account information: name, email address, password (stored as a one-way hash), and contact details you provide when you sign up or request a session.
Session content: audio recordings, files, notes, and messages you upload or create in the Service.
Usage information: device and browser type, IP address, pages visited, and actions taken in the Service, collected automatically.
Payment information: processed by our third-party payment processor; we do not store full payment card numbers.
2. How We Use Information
We use the information we collect to: operate and provide the Service; match artists with producers and run sessions; process payments; communicate with you about your account, sessions, and the Service; improve and secure the Service; and comply with legal obligations.
We do not sell your personal information.
3. How We Share Information
We share information: with the other participants in your sessions, as you direct (for example, an artist's recordings shared with their producer); with service providers who help us operate the Service (hosting, storage, payment processing, video calls) under contractual confidentiality obligations; if required by law or to protect rights, safety, or the integrity of the Service; and in connection with a merger, acquisition, or sale of assets.
We do not share your personal information with third parties for their own marketing purposes.
4. Data Retention
We retain account information for as long as your account is active, and session content as described in our Terms of Service. When you close your account, we delete or anonymize your personal information within a reasonable period, except where we must retain it to comply with law, resolve disputes, or enforce our agreements.
5. Your Privacy Rights
Depending on where you live, you may have the right to know what personal information we collect, to request access, correction, or deletion of your information, and to opt out of certain uses. To exercise these rights, contact us at the address below.
California notice at collection: we collect the categories of personal information described in Section 1 for the business purposes described in Section 2. We retain personal information as described in Section 4. We do not sell or share personal information as defined by California law.
6. Children's Privacy
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and signed session cookies. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be announced by email or prominent in-Service notice at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
9. Contact
Privacy questions or requests: support@essensions.app · Arizona, USA.